All orders are processed and shipped within 7 days of being received and take about 7- 10 business days to arrive depending on the destination address. Orders are shipped via Canada Post and you will receive a confirmation email including tracking number once your order is processed. Exceptions to this policy include pre-orders and made to order items that may take slightly longer to ship.All orders are processed and shipped within 7 days of being received and take about 7- 10 business days to arrive depending on the destination address. Orders are shipped via Canada Post and you will receive a confirmation email including tracking number once your order is processed. Exceptions to this policy include pre-orders and made to order items that may take slightly longer to ship.